Salesforce-enabled operating platform supporting HCP engagement, partner collaboration, field sales execution, and managed Salesforce services.
Global healthcare and pharmaceutical manufacturer supporting HCPs, distributors, pharmacies, and commercial teams across multinational operations.
Fragmented commercial and HCP workflows
Limited partner self-service access
Manual field sales execution
Need for enterprise governance and SLA-based support
Improved self-service access for HCPs, distributors, and pharmacies
Reduced manual effort across commercial and field workflows
Strengthened enterprise reporting and visibility
Enabled more consistent global governance across the Salesforce environment
8-year Salesforce engagement with 99%+ SLA compliance maintained.
4 Salesforce clouds with Power BI and QlikView reporting supporting commercial operations.
6,000+ users supported across 45+ countries.
2 Experience Cloud portals serving HCPs, distributors, and pharmacies.
From AI and CMS work to stronger internal teams, Praxle plugs in where you need strategy, delivery, or long-term capacity.
